FAQs
1️⃣ Do you offer free shipping?
Yes! 🎉 Gulfy Trends offers FREE shipping across the UAE.
Shipping charges apply for other regions based on location.
2️⃣ What is the delivery time?
Delivery time depends on your location:
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UAE: 3–7 business days
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Saudi Arabia (KSA): 5–10 business days
3️⃣ Is Cash on Delivery (COD) available?
Absolutely! 💵
We provide Cash on Delivery (COD) in both UAE and KSA for your convenience.
4️⃣ Can I return or exchange an item?
Yes, you can!
We offer a 7-day return & exchange policy for eligible items.
👉 For complete details, please check our Return & Refund Policy.
5️⃣ How can I track my order?
Once your order is shipped, we will send you a tracking number via Email or WhatsApp, allowing you to track your package anytime.
6️⃣ What if I receive a damaged or defective product?
No worries!
If your item arrives damaged, defective, or incorrect, contact us immediately with photos or a video, and we will offer either:
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A free replacement, or
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A full refund
7️⃣ Do you ship internationally?
Currently, we ship to:
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UAE
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Saudi Arabia (KSA)
More countries will be added soon! 🌍
8️⃣ How can I contact customer support?
Our support team is always ready to assist! 💬
You can reach us at:
📧 Email: trendsgulfy@gmail.com
9️⃣ Are your products original and high-quality?
Yes!
We offer premium, carefully sourced products that go through quality checks before shipping.
🔟 Can I cancel or modify my order?
If your order has not been shipped yet, you may request:
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Order cancellation
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Address change
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Product modification
Just contact our support team as soon as possible.